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Privacy Policy

Effective 1/1/2010

Our Commitment to Privacy

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

Your Personal Information

Racks for All is the sole owner of the information collected on this site. We will not sell or rent this information, and we will not share it other than in the manner described in this policy statement.

Cookies and IP Address Numbers

We use your IP address simply to help diagnose problems with our server, and to administer our Web site. Your IP address is used to help identify you and your shopping cart and to gather broad demographic information. We use cookies to keep track of your shopping cart and for other purposes such as to personalize the site. If you set your browser to reject cookies you will still be able to use the Racks for All site; however, the site will not be able to recognize your cart, your account, or any personalization.

The Information We Collect

This notice applies to all information collected or submitted on the Racks for All Web site. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are:

Name
Address
Email address
Phone number
Credit/Debit Card Information

Contact Information

Our site uses an order form for you to request information, products and services. We collect your contact information, including, but not limited to, addresses, email addresses, phone numbers, and financial information. Collected information is used for the sole benefit of Racks for All to send information to customers about orders, about our company, and to send promotional material from some of our partners. This information is also used for billing and to contact you when necessary.

Demographic and profile data is also collected at our site. We use this data to tailor your experiences at our site, to show you content that we think you might be interested in, and to display the content according to your preferences.

Customer information is considered to be an asset of Racks for All, and as such may be transferred to another company as part of an acquisition of Racks for All.

You may opt out of receiving mailings; see the "how you can access or correct your information section", below.

On some pages, you can submit information about other people. For example, if you order a gift online and want it sent directly to the recipient, you will need to submit the recipient's address. In this circumstance, the types of personal information collected are:

Name
Address
Phone Number

The Way We Use Information

We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.

We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.

We offer gift cards by which you can personalize a product you order for another person. Information you provide to us to create a gift-card is only used for that purpose, and it is only disclosed to the person receiving the gift.

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

You can register with our website if you would like to receive our newsletter as well as updates on our new products and services. Information you submit on our website will not be used for this purpose unless you fill out the registration form.

We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

How You Can Access or Correct Your Information

You may view or change all of your personally identifiable account information at any time by going to My Account from our home page at www.RacksforAll.com. We use this procedure to better safeguard your information.

You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error. You can also decide whether you wish to stay on our mailing list for newsletters or other correspondence that we may send from time to time.

To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

External Links

This site contains links to other Web sites. Racks for All is not responsible for the privacy practices or the content of such sites.

Our Commitment to Children's Privacy

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.

Contests

We run contests on our site in which we ask for contact information (typically an email address) and demographic information (for example, zip code, age, or income level). We use this information to send promotional material about Racks for All products and services, Occasionally we send this information to our partners. If we intend to send contact information to partners, we will note this in the contest.

Our Commitment to Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

When you send sensitive information (such as your credit card number) to us via our registration/order form that information is encrypted and protected with SSL, the current industry-standard encryption protocol. When you are on such an SSL-protected page, a picture of a closed lock appears at the bottom or top of some Web browsers. At other times this lock appears open. Another way to tell if you are on a secure page is to look at the address or URL of the page. (Look in the address box or right-click on the page and select "Properties".) These secure SSL-encrypted pages have URLs that start with https:// instead of http://.

If you have any questions about security at our Web site, please send an email to greatservice@racksforall.com.

Legal Disclaimer

We may disclose personal information when required by law or in the good faith belief that such action is necessary in order to conform to the edicts of the law, or to comply with a legal process served on our company or Web site.

How to Contact Us

Should you have other questions or concerns about these privacy policies, please send us an email at greatservice@racksforall.com.

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